Fix Client/Server Communication Problems

Question: I'm getting a communication error when trying to connect my DairyComp 305 client or Pocket CowCard to the DairyComp server. How can I fix this problem?

Answer: If you get a communication error when attempting to connect your DairyComp 305 client or Pocket CowCard to the DairyComp server, try the simple steps below:

• Ensure that both the client computer/Pocket CowCard and the server computer are connected to the internet.
• Ensure that the server is installed on the main computer and that it's started.
  How do I check if my server is installed and running?

  Enter SERVER in the command line to open the Server Options window.

  The top of the window should indicate the server is Started. If the server is stopped, select Start from the window to start the server.

  

• Ensure that the IP address to which the client/Pocket CowCard system is trying to connect matches the IP address that the server computer is currently using. See Find your DairyComp IP Address for more information about checking DC305 IP addresses.
• Reboot both the client computer/Pocket CowCard device and the server computer and try again to establish communication between them.

If none of the steps above solve your communication issues, contact VAS Support for help.