Troubleshoot Start-Up Errors

Question: I'm having trouble opening/starting DairyComp. What should I do?

Answer: Expand the topics below for more information on the start-up issue you're experiencing:

If DairyComp is not responding to your keyboard entries or mouse clicks, follow the steps below:

  1. Open the Task Manager on your computer.

    The easiest way to open the task manager is to press Ctrl+Alt+Delete on your keyboard and then select Task Manager.

  2. In the Task Manager, choose DairyComp305 under the list of running applications, then click the End task button.

  3. Restart DairyComp by double-clicking the DairyComp 305 icon on your desktop.

If the problem continues, please contact VAS Support.

If the DairyComp 305 application icon is missing from your desktop, follow the steps below to add it:

  1. On your computer, open the Windows File Explorer and select your (C:) drive.
  2. In the DC305 folder, right-click the DCWIN application file (i.e., DCWIN.EXE, then click the Create shortcut option.

NOTE: If you use the DairyComp client program, right-click the DCClient application file instead.

Contact VAS Support whenever you need further assistance.

If you see a screen asking you to register your computer, click the Online registration button. If the window displays the confirmation message, click Close and DairyComp will automatically open.

See Install DC305 on a New Computer to learn more about registering DairyComp on a computer.

If you need additional help registering your computer, contact VAS Support.

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